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  12. Planning Duty Officer

Planning Duty Officer

The Duty Officer is available on Mondays and Thursdays between 9am and 1pm by calling 01775 764703.

Important: There will be no Planning Duty service on Thursday 13th July 2023 due to staff training. Normal service will resume the following week.

Please note that the Duty Officer can only assist you with simple questions relating to home projects such as those set out below. Alternatively, the answer to your query may be available on the Planning Portal.

  • house extensions, conservatories or a porch
  • a garage or outbuilding
  • new or altered access
  • dormer windows or roof alterations
  • a wall or fence
  • a satellite dish
  • new windows or doors
  • external cladding.

You can also use this service if you need help with completing planning application forms.

There are some queries that the Planning Duty Officer cannot help with, which relate to:

  • providing an opinion on whether planning permission would or would not be granted. For this, you will need to email or write to us for pre-application advice
  • specific queries about other officers applications. If your enquiry relates to a specific planning application, please contact the Planning Department on 01775 764703 and ask to speak to the relevant case officer
  • giving advice about larger or more complex development proposals. For this, you will need to email or write to us for pre-application advice
  • providing written advice. Only verbal advice will be given by the Duty Officer, so this service is not appropriate if you require a written response.

If you wish to have formal written confirmation that planning permission is not required for your home project, you will need to apply for a Lawful Development Certificate.

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