Nuisance responsibility
Nuisance responsibility
Find out who you should contact for support depending on the issue you are experiencing. Where a nuisance issue is noted as our responsibility, we aim ensure that all complaints are followed up correctly and fairly.
Nuisance issue | Who to contact | Further information |
Assault | Police | Assault and threats of violence are criminal offences and should be reported to the Police. Please share the crime reference number with us. |
Car parking on streets | Lifestyle | Please report any matters to Highways at Lincolnshire County Council on 01522 552222. Unless you live in an area where there is allocated parking, then you may not always be able to park in your preferred space. |
Children crying | Lifestyle | If you are concerned about a child, please report the incident to Children's Services at Lincolnshire County Council on 01522 782111. |
Civil disputes such as boundary issues or shared driveways | Lifestyle | If you have any problems relating to these, we advise that you seek your own legal advice. Tenants are responsible for fences. The Council will not intervene in disputes between neighbours regarding fences unless the complaint is about boundary encroachment. |
Cooking smells | Lifestyle | The Council will not consider this complaint. |
DIY | SHDC / Lifestyle | Persistent noise could be considered anti-social behaviour if it occurs regularly and for a period of time to make it unreasonable. It is not enough for the noise to be annoying or disturbing. Occasional incidents are lifestyle differences and not considered a nuisance. |
Dog barking | SHDC / Lifestyle | These types of noises are usually occasional and aren't intended to disturb anyone unnecessarily. If these types of noises are persistent, they could be considered as anti-social behaviour if they occur regularly and over a period of time that is unreasonable. Occasional incidents are lifestyle differences and aren't considered a nuisance.
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Drugs | Police | Drug dealing is a criminal offence, please report this to the police and share the crime reference number with us. If someone's behaviour is causing a disturbance and you think they are acting under the influence of drugs or other substances, please report the incident to the police. |
Hate crime | Police | Hate incidents or hate crimes can be acts of anti-social behaviour, where the behaviours are felt, by the victim or others, to be motivated by hostility or prejudice based on disability, race, religion, sexual orientation, or gender identity. If you are the victim of a hate incident, hate crime, or have received a serious threat of this nature you should report it to the police, either by calling 101, 999 in an emergency or online at the hate crime reporting website True Vision www.report-it.org.uk. True Vision allows you to report hate crime as a victim or witness online without the need to visit a police station. |
Harassment | Police | Harassment is considered a criminal offence and should be reported to the Police. Please share the crime reference number with us. |
Neighbours arguing/shouting | SHDC / Lifestyle | These types of noises are usually occasional and aren't intended to disturb anyone unnecessarily. If these types of noises are persistent, they could be considered as anti-social behaviour if they occur regularly and over a period of time that is unreasonable. Occasional incidents are lifestyle differences and aren't considered a nuisance. |
Noise | SHDC / Lifestyle | Noise from neighbours is one of the most common anti-social behaviour complaints. Some noises can't be avoided, such as dogs barking, children playing, neighbours footsteps or voices, music and parties. These types of noises are usually occasional and aren't intended to disturb anyone unnecessarily. If these types of noises are persistent, they could be considered as anti-social behaviour if they occur regularly and over a period of time that is unreasonable. Occasional incidents are lifestyle differences and aren't considered a nuisance. If you'd like to make a noise complaint or are unsure, please contact us. |
Sexual offences | Police | Sexual offence and public sexual acts are criminal offences and should be reported to the Police. Please share the crime reference number with us. |