Complaints about Housing Landlord Services
Feedback can be shared in a variety of ways:
- Online:
- By telephone 01775 761161
- By post to Housing Feedback, South Holland District Council, Council Offices, Spalding, Lincs PE11 2XE.
If you are a council tenant you may wish to complain about a matter specifically related to your tenancy. You can do this in any of the ways described above.
You can also contact the Housing Ombudsman at any stage for guidance about making a complaint about your landlord. You do not need to have completed the council's full complaints process before you do so.
When responding to Housing Complaints the complainant will be contacted within 5 working days.
The Housing Ombudsman Service
You can contact the Housing Ombudsman Service via the Housing Ombudsman website, by calling 0300 111 3000 (lines are open Monday to Friday from 9.15am to 5.15pm) or by emailing info@housing-ombudsman.org.uk.
You can view the Council's Self Assessment Form here: Housing Ombudsman Self Assessment Form (PDF) [318KB] (opens new window)(opens new tab)
For more information on Housing Complaints please visit: How can I make a comment, compliment or complaint about Housing Landlord Services?