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Gas Safety

Steps we take to keep you safe

We are legally required to test gas boilers on a yearly basis.  This check needs to be done to prevent carbon monoxide poisoning. You cannot see it, taste it or even smell it, but carbon monoxide can kill without warning in just a matter of hours.

A gas service should only take between 15 minutes and one hour, depending on the type and condition of the appliances. The engineer will need to check around your whole property to check for appliances and radiators.

A Gas Safe registered engineer will visit your home to service all gas-fired heating appliances (except cookers) and, as required, will:

  • Carry out a visual inspection of the appliance(s), associated flues and pipes
  • Check ventilation
  • Dismantle and dust or clean appliances (not cookers and only if required)
  • Check correct operation of flue
  • Check/adjust burner pressure
  • Test all pipe work is gas-tight
  • Check any smoke alarms.

The engineer then will fill out a certificate which is known as a Landlord Safety Record (LSR).

Information and tips

NEVER:

  • Use a gas appliance if you think it's not working properly
  • Cover an appliance or block the air vents
  • Block or obstruct any fixed ventilation grilles or air bricks
  • Block or cover outside flues.

If you smell gas or suspect there is a gas leak, don't switch on any appliances and immediately:
1.  Open all doors and windows
2.  Shut off the gas supply at the meter control valve in the meter box
3.  Call Cadent Gas on the Gas Emergency Free Phone number 0800 111 999
4.  In the case of a suspected carbon monoxide leakage, follow the above procedure